Using authenticator apps

Installing an authenticator app

Before you can setup MFA on your account you’ll need to install an authenticator app on your phone which supports Time-based One-Time Passwords (TOTP), such as:

Setting up with an authenticator app

Start the MFA setup process. Pick Authenticator app from the Select Method screen, and press Next.

A screenshot of a user selecting the Authenticator app option in the Select Method step of the MFA setup flow

Open your authentication app on your phone, and either:

  • Scan the displayed barcode with the app, or
  • Manually enter the displayed secret key into the app.

A screenshot of the barcode and secret key shown in the Authenticator app setup flow

Once you have set up the app and can see codes being generated, press Next. Enter the verification code generated by the app to verify MFA setup.

A screenshot of a user entering a verification code as requested by the Authenticator app setup flow

Logging in using your app

Login with your email and password, where you’ll be prompted to enter a verification code from your authenticator app on your phone.

A screenshot of a user entering a verification code as requested during login when an Authenticator app has been set up

Enter the code correctly, and you will be automatically logged in.